When I worked for the state of NC, in the unemployment division, I had to resolve all kinds of issues everyday.
One issue in particular was the “unresolved issue” that would prevent a claimant from receiving their unemployment check. Often, the claimant had only pressed the wrong option when filing by telephone.
Error or no error, nothing would release the check until we in the office manually removed it in the computer. Otherwise, nothing would happen.
I was always quick to resolve the issue so the claimant wouldn’t have to wait too long to receive the only income they had at the time.
Every situation was different.
I’ve often referred to my PTSD as one of those recurring unresolved issues stuck in the computer system.
It’ s still in my brain, returning repeatedly. As if demanding resolution.

For almost 15 years, nothing has helped resolve this unresolved issue. Believe me, I did my part trying to move on.
The unknown trauma continues.
” sigh”
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